My first time buying from Ugly Food and I must say it was a pleasant experience. Easy to place an order, on time delivery and great customer support.
I did not realise that I was missing an item until notified by you guys. Kudos to the team.
Ugly foods is great with delivery timings and also quality of produce. The only thing I would suggest is for them to pack them in a more sustainable way - right now, each individual product selection is packed in a separate plastic bag. So every delivery generates an extra 12-15 plastic bags to be disposed of
The seedless grapes are nice and always deliver in almost 90% good condition.
Unfortunately at times the raspberries was almost 80% rotten when delivered to us last week.
The people at Ugly Food are very prompt with responses and extremely helpful with queries. Updates are also on time and refunds are processed quickly. Delivery service is also hassle free and I like the fact you can return the large bag. More importantly, I admire what they do and their attempt to help reduce waste. Many of the foods are still edible even though they don't look good.
We would like to commend on the good services and quality items received.
I personally ordered from Ugly Food before and thus I have no second thoughts in placing an order with them for the company.
The box of 40 mandarin oranges (every single one) was in good condition. The Chinese lettuce are so much fresher as compared to those from supermarkets.
And best of all, the delivery fee is only $3 to CBD area!
It saves me the hassle of carrying everything back from the supermarket as we need them for lion dance next week.
My colleagues are impressed with the quality and one could tell that the oranges went thorough checking before they were packed and delivered!
I strongly recommend this place!
Thank you Ugly Food!
Love how the packaging comes with less plastic than if bought at a regular grocery store. Able to get good deals for not bad quality at all and in turn no food wastage🥳. The service is quite easy to use as well. It would be even great if the packaging came with a more earth-friendly material but otherwise, the team is doing a pretty good job!
Ordered a few times. Most of the products are of acceptable quality. Some as indicated are not perfect so it's ok. Recent order has missing item.
This is my first attempt with online fruit-vegetable order. The online order processing was great - smooth & no confusion. I was able to make my pick with the quick menu/shortcuts.
I received a bumper delivery when it arrived. The products (though scarred) was still able to last me up to 1 week (when kept in the fridge & considering SG weather).
I will certainly order again!
Great items available and the ability to help with food wastage is great!
I am pleased with the products purchased from here. Impressed that they even scrapped clean their Old Ginger. Prompt customer service and delivery.
Good variety of fruits and vegetables at value for money prices
I keep coming back to Ugly Food because of their competitive pricing and timely delivery. Also, whenever I've had issues or questions in the past, the customer service has been on point.
I love that food doesn’t go to waste, prices are so affordable for quality stuff and the service is always great ! Deliveries are also timely and reliable ! Why not support local if you get so much value outta it ?! Thank you to the entire team! Pls keep it up ! 🙌✨🤘💚
Items were packed well and the delivery team is very dedicated too. My address was difficult to find, but they handled it well and were very patient. Will shop here again soon!
I love what Uglyfood does, and I'm happy to be able to get a wide variety of fruits and vegs at a good price, instead of it being tossed out. Delivery is efficient too and I'm always happy that their delivery bags can be returned and reused.
Good buys for when i need to cook fruit compote for cakes and they have really good customer service with prompt reply and refund system too as i received a not so great batch of veg.
I love how the fruits and veggies are fresh and the prices are great. A very economical choice. Also there is a wide variety of options, cant wait for them to expand to the meat section.
I found UglyFood online, and my first order was super easy. I also like the bundles because it’s way faster than picking individual fruits and veggies :)