Happy Customers

Based on 1039 reviews
Poorly packed

The whole-pumpkin bruised the soft fruits (packed into plastic bags), and crashed the biscuits packed under it.

Sharifah Sahab

Quick delivery n items well packed

Alexandra Lasserre
Perfect as always

I exactly received what I ordered.

Happy to reorder

Prompt service and fair policy

Excellent Service and Admirable Venture

The people at Ugly Food are very prompt with responses and extremely helpful with queries. Updates are also on time and refunds are processed quickly. Delivery service is also hassle free and I like the fact you can return the large bag. More importantly, I admire what they do and their attempt to help reduce waste. Many of the foods are still edible even though they don't look good.

Evelyn Goh
ordering of mandarin oranges and chinese lettuce

We would like to commend on the good services and quality items received.

I personally ordered from Ugly Food before and thus I have no second thoughts in placing an order with them for the company.

The box of 40 mandarin oranges (every single one) was in good condition. The Chinese lettuce are so much fresher as compared to those from supermarkets.

And best of all, the delivery fee is only $3 to CBD area!

It saves me the hassle of carrying everything back from the supermarket as we need them for lion dance next week.

My colleagues are impressed with the quality and one could tell that the oranges went thorough checking before they were packed and delivered!

I strongly recommend this place!

Thank you Ugly Food!

value for price, ecofriendly, amazing service

Love how the packaging comes with less plastic than if bought at a regular grocery store. Able to get good deals for not bad quality at all and in turn no food wastage🥳. The service is quite easy to use as well. It would be even great if the packaging came with a more earth-friendly material but otherwise, the team is doing a pretty good job!

aili yeo
Good quality fruits and vegetables

Ordered a few times. Most of the products are of acceptable quality. Some as indicated are not perfect so it's ok. Recent order has missing item.

First Time Trying

This is my first attempt with online fruit-vegetable order. The online order processing was great - smooth & no confusion. I was able to make my pick with the quick menu/shortcuts.

I received a bumper delivery when it arrived. The products (though scarred) was still able to last me up to 1 week (when kept in the fridge & considering SG weather).

I will certainly order again!

Love the eco friendly concept and store!

Great items available and the ability to help with food wastage is great!

N Angullia

Great delivery and quality of food for the price

Great 1st Time Experience

I am pleased with the products purchased from here. Impressed that they even scrapped clean their Old Ginger. Prompt customer service and delivery.

Great savings on fruits and vegetables

Good variety of fruits and vegetables at value for money prices

I'm a loyal customer!

I keep coming back to Ugly Food because of their competitive pricing and timely delivery. Also, whenever I've had issues or questions in the past, the customer service has been on point.

Firm supporter

Love the concept and the goods!

Support a sustainable brand with awesome service & quality! 💚

I love that food doesn’t go to waste, prices are so affordable for quality stuff and the service is always great ! Deliveries are also timely and reliable ! Why not support local if you get so much value outta it ?! Thank you to the entire team! Pls keep it up ! 🙌✨🤘💚

Great items, value for money and quick delivery

Items were packed well and the delivery team is very dedicated too. My address was difficult to find, but they handled it well and were very patient. Will shop here again soon!

Being green while being fed

I love what Uglyfood does, and I'm happy to be able to get a wide variety of fruits and vegs at a good price, instead of it being tossed out. Delivery is efficient too and I'm always happy that their delivery bags can be returned and reused.

Affordable goods.

Good buys for when i need to cook fruit compote for cakes and they have really good customer service with prompt reply and refund system too as i received a not so great batch of veg.

great bargains

I love how the fruits and veggies are fresh and the prices are great. A very economical choice. Also there is a wide variety of options, cant wait for them to expand to the meat section.

Tasty and convenient

I found UglyFood online, and my first order was super easy. I also like the bundles because it’s way faster than picking individual fruits and veggies :)

Happy to support a company with sustainability in the business model .

I am glad to find a way I can save and contribute to the effort to improve sustainability of our food chain. The products I got have been good so far with some occasion of product that is not satisfactory which I got partial or full refund for. Am happy to continue to buy from Ugly food.

joanne sng
good deals and great variety

fruits and vegetables were fresh and packed nicely. i like that reusable carrier bags were used but just wondering if the individual plastic bags used to hold the produce can be without holes so that even those can be reused instead of discarding after just one use.

Liew Kee Ng
Company cares for their goods

Veg and fruits were well packed and in good condition. They updated me on the schedule for delivery.


I bought 2 of their bundle offers amongst the regular ones & I must say they are perfectly acceptable, few blemishes on cauliflower only. Broccoli is fresh. Delivery is prompt with updates on estimated time or when quality of produce is compromised.