The people at Ugly Food are very prompt with responses and extremely helpful with queries. Updates are also on time and refunds are processed quickly. Delivery service is also hassle free and I like the fact you can return the large bag. More importantly, I admire what they do and their attempt to help reduce waste. Many of the foods are still edible even though they don't look good.
We would like to commend on the good services and quality items received.
I personally ordered from Ugly Food before and thus I have no second thoughts in placing an order with them for the company.
The box of 40 mandarin oranges (every single one) was in good condition. The Chinese lettuce are so much fresher as compared to those from supermarkets.
And best of all, the delivery fee is only $3 to CBD area!
It saves me the hassle of carrying everything back from the supermarket as we need them for lion dance next week.
My colleagues are impressed with the quality and one could tell that the oranges went thorough checking before they were packed and delivered!
I strongly recommend this place!
Thank you Ugly Food!
Love how the packaging comes with less plastic than if bought at a regular grocery store. Able to get good deals for not bad quality at all and in turn no food wastage🥳. The service is quite easy to use as well. It would be even great if the packaging came with a more earth-friendly material but otherwise, the team is doing a pretty good job!
Ordered a few times. Most of the products are of acceptable quality. Some as indicated are not perfect so it's ok. Recent order has missing item.
This is my first attempt with online fruit-vegetable order. The online order processing was great - smooth & no confusion. I was able to make my pick with the quick menu/shortcuts.
I received a bumper delivery when it arrived. The products (though scarred) was still able to last me up to 1 week (when kept in the fridge & considering SG weather).
I will certainly order again!